Manager, Programs & Family Services (Dubbo)

• Work for an Established Not-For-Profit organisation with 99 years of trusted experience
• Winner of the XREF Engage 2023 Best Workplace Awards for 2 consecutive years
• Great salary, access to salary packaging and a staff rewards program

We are seeking a passionate and seasoned leader to step into the role of Practice Lead, where you will mentor, develop, and support a diverse team of family and relationship Professionals.

Key responsibilities:

• Inspire and Shape Clinical Practice: Provide clinical supervision, workforce development, staff engagement, and foster collaboration.
• Effective Communication:  Articulate Interrelate’s purpose and strategy, and engage in community consultations.
• Leadership and Strategic Direction: Build strong working relationships and provide strategic direction.
• Deliver Results: Oversee management, meeting clinical outcomes and KPIs, and adopt a client-centered approach to service delivery.
• Support Reconciliation: Engage in community outreach, cultural awareness, cultural humility, and continuing education to support reconciliation between the First Nations Community and the Non-Indigenous community.

This is a fixed term contract position until 30 June 2026, working 4 days per week.

This role will be based in our Dubbo office, supporting the Western region and will be required to travel across multiple sites within the region, including Orange.

ABOUT YOU:

Are you ready to make a meaningful impact in the Western region?, Based in Dubbo, with some travel required, this role offers a fantastic remuneration, access to salary packaging, and a staff rewards program.
This is a unique opportunity for a motivated and experienced leader who is passionate about community impact, understands social issues, and can provide positive solutions.

You possess a relevant degree in psychology, social work, counselling or related discipline. You are passionate about making a difference in the lives of families and children. You are calm and approachable and are skilled at discussing sensitive subject matter in a safe and respectful way. You have experience managing and supporting multiple teams across different locations, and possess strong clinical skills, team dynamics, negotiation and conflict management, interpersonal skills, and ethical standards. Prior experience in working with children’s contact services and families and children experiencing separation, family breakdown, and high levels of family conflict, will also be highly regarded.

ROLE REQUIREMENTS:

1. Bachelor degree in counselling, social work, psychology or related discipline. 

2. Demonstrated professional experience in one or more of the following: 

• dispute resolution work with families, including children, and significant familiarity with models of dispute resolution, child-inclusive practice and legally-assisted family dispute resolution, along with accreditation as an FDRP with the Attorney General’s Department; and/or,
• the provision of individual and/or relationship counselling to couples and families (3+ years preferred) and specific expertise in one or more clinical areas such as: counselling, relationship education, children’s services, men’s programs, or family law; and/or,
• early intervention, assessment, case management and therapeutic support to children and young people experiencing risk.

3. Proven knowledge of child development, child protection, mandatory reporting, suicide prevention/ intervention, trauma, and family violence issues, and an in-depth knowledge of relevant sectors and Federal and State legislation

4. Proven track record of clinical and line supervision and support to multidisciplinary teams working with families, children, and young people experiencing challenges, and a strong commitment to, and the ability to lead staff in, working in the best interests of children as articulated in the Family Law Act 1975, in the United Nations Convention on the Rights of the Child, and in accordance with the Royal Commission into the Institutional Responses into Child Sexual Abuse Ten Child Safe Standards

5. Highly developed leadership and coaching skills

6. Highly developed interpersonal, conflict resolution, negotiation, and communication skills

7. Demonstrated experience in meeting performance indicators and organisational compliance requirements

8. Demonstrated experience in staff recruitment and development; client-centred service design and delivery; program evaluation and reporting

9. Experience in establishing community links and contacts for the purpose of developing and promoting strategic partnerships

* Please refer to the job description of a full list of responsibilities*